Set Up Automatic Top Ups

Automatic top ups can be set up to automatically take a payment for a set amount when the balance of a student's dinner money or register account drops below a certain value.

The automatic top up can only be set up by one contact linked to the student for each of the student's accounts. Only the contact who sets up the automatic top up can view the details and make changes.

Automatic top ups can only be set up to be taken from a credit or debit card.

To set up an automatic top up:

If the account is in debt, you must make a top up payment to clear the debt before you can set up the automatic top up.

1. Go to Accounts, then for the student, select the account.
2. Select Automatic Top Up.
3. Enter a the Minimum Balance Value and Top Up Amount.
4. Select Continue.
5. Read and agree to the Service Guide, then select Accept.
6. To complete the set up, confirm the payment method you want to use for the automatic top ups.

When an automatic top up has been set up, a payment is only taken when the account drops below the Minimum Balance Value.

Only one automatic top up amount can be taken each day. If the account balance drops below the minimum amount you set for the Automatic Top Up more than once in a day, an additional payment is not taken until the next day.

You will be sent an email and notified in your IRIS ParentMail account when a payment is taken, or if there are any issues taking the top up payment.